SHIPPING POLICY

SHIPPING POLICY

Last Updated: 9 November 2026

  1. INTRODUCTION

Welcome to Sports Arenas. This Shipping Policy explains how we process, dispatch, and deliver orders placed through https://sportsarenas.in.

We are committed to delivering high-quality sports equipment and apparel to our customers in a reliable and timely manner.

  1. ORDER PROCESSING AND DISPATCH

All successfully confirmed orders are generally processed and dispatched within 24–48 hours, subject to product availability, payment verification, and operational circumstances.

Orders placed on Sundays, public holidays, or during exceptional circumstances may require additional processing time.

  1. SHIPPING PARTNER

We use Delhivery as our primary shipping and logistics partner to deliver orders to customers across India.

All shipments are handed over to our courier partner for delivery to the address provided by the customer during checkout.

Delivery availability depends on Delhivery’s service coverage for the destination PIN code.

  1. ORDER TRACKING

We provide tracking information for every dispatched order.

Once your order has been shipped, the tracking details will be sent to your registered email address.

Customers can use the tracking information to monitor their shipment status and delivery progress through the available courier tracking service.

Please check your inbox and spam or junk folder if you cannot find the tracking email.

  1. DELIVERY TIME

Delivery timelines depend on the destination PIN code, courier availability, shipment type, and other logistical factors.

Although we aim to ensure timely delivery, actual delivery dates may vary depending on the courier network and circumstances beyond our reasonable control.

  1. SHIPPING CHARGES

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

Shipping charges may vary depending on delivery location, package weight, dimensions, order value, and courier service.

  1. SHIPPING LOCATIONS

We aim to deliver across India, subject to courier service availability.

Some remote or restricted locations may not be serviceable by our courier partner.

Customers should provide accurate and complete delivery details, including their PIN code and contact number, when placing an order.

  1. IMPORTED PRODUCTS

Some products offered by Sports Arenas may be imported from international suppliers.

Imported or specially sourced products may require additional processing, customs clearance, or transportation time.

Any applicable additional charges payable by customers will be disclosed where required before purchase.

  1. DELIVERY DELAYS

While we make every effort to dispatch orders within 24–48 hours, delivery may be delayed due to circumstances such as:

  • Courier network disruptions.
  • Weather conditions.
  • Public holidays.
  • Incorrect or incomplete delivery addresses.
  • Remote delivery locations.
  • Customs clearance for applicable shipments.
  • Other unforeseen logistical circumstances.

We will make reasonable efforts to assist customers with delayed shipments and provide available updates.

  1. INCORRECT ADDRESS AND FAILED DELIVERY

Customers are responsible for providing accurate and complete shipping information during checkout.

If an order cannot be delivered because of an incorrect address, unavailable recipient, or repeated failed delivery attempts, the shipment may be returned to us.

Reshipment arrangements and any applicable additional shipping charges will be communicated to the customer.

  1. DAMAGED OR MISSING SHIPMENTS

If your order arrives damaged, incomplete, or appears to have been tampered with, please contact us promptly.

Please provide your order number and clear photographs or other relevant supporting information so that our team can investigate the issue.

We will assist in accordance with our Refund and Return Policy and applicable consumer protection laws.

  1. CONTACT US

For shipping, dispatch, tracking, or delivery-related enquiries, please contact:

Sports Arenas
Website: https://sportsarenas.in
Email: care@sportsarenas.in

We appreciate your trust in Sports Arenas and look forward to serving you.

END OF SHIPPING POLICY